Please read these policies before booking a trip with On Air Adventures. They explain what to expect on the motorcoach and on tour, and what you agree to when you travel with us. Questions? Call Len at 609-602-5336.
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You are responsible for ensuring you have proper identification and documentation and meet all requirements for international border crossing. A passport with an expiration date of at least 6 months after the return date of your trip is always needed when leaving or entering the country. On Air Adventures does not accept responsibility for any passenger refused entry into any country due to failure of the passenger to present correct documentation, or failure of the country to accept border crossing.
Please inform us of any special needs you may have at the time of booking. Please note that we must know in advance if you have a disability that prevents your independence. A capable travel companion who will assume full responsibility for your care and mobility must accompany you.
On Air Adventures regrets that it cannot provide individual assistance to guests for wheelchairs, motorized scooters, walking, dining or other needs. Passengers requiring a wheelchair must provide their own collapsible wheelchair. If you choose to bring a motorized scooter, it is your party’s responsibility to load it onto and off of the motorcoach, as On Air Adventures drivers are not permitted to handle motorized scooters.
At the time of your trip’s departure, if it is determined that you are not suited to travel with us, your boarding will be denied and the cost of your trip refunded, less any monies that may have been advanced on your behalf.
Travelers who are under 18 years old must always be accompanied by an adult, and on multi-day trips must room with an adult.
Dietary requests and preferences must be provided to On Air Adventures at the time of booking. We will do our best to accommodate them, but they are not guaranteed and are subject to availability. Once you begin your trip, you should remind your Tour Director of your dietary requests and preferences.
Seats are assigned at the time of booking; however, they are subject to change. There are no assigned seats on transfers to and from piers and airports, or on selected tours.
When the coach is moving, please remain seated for your safety. When seatbelts are provided, you are responsible for wearing your seatbelt. On Air Adventures is not liable for any injury, loss, damages, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach is equipped with them.
In accordance with the law, smoking of any kind or with any device is not permitted onboard the coach.
Consumption of alcohol is not allowed onboard the coach. Alcohol may be stored onboard the coach as long as it is unopened and secure. Passengers exhibiting disruptive behavior due to excessive use of alcohol will be asked to leave the tour without refund.
Any open drinks onboard the motorcoach must be in tightly closed, resealable containers.
Many On Air Adventures motorcoaches offer standard 110-volt electrical outlets at each seat. This amenity is not guaranteed.
Every coach is equipped with a lavatory that should be used only in case of emergency. Our drivers will make every effort to provide a rest stop every 2–3 hours.
No weapons of any type are permitted on our trips at any time. This includes, but is not limited to, firearms, knives, mace and brass knuckles.
Each tour guest is permitted to bring one piece of luggage for storage in the luggage bay of the coach. Additional bags will be accepted on the day of departure only, based on space availability, and will not be included in hotel baggage handling. The tour guest is responsible for getting extra baggage to and from their room.
Although every effort is made to handle our guests’ luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects. It is important for you to have adequate insurance to cover these eventualities.
Occasionally, guests leave items behind. When this happens, we will do our best to keep track of these items and keep them safe. On Air Adventures is not responsible for any personal items left behind.
Triples and quads are sold with the understanding that there will be two double beds in the room. Adjacent room, adjoining room and first-floor room requests can be made at the time of booking, but are never guaranteed.
All trips operate rain or shine. Bring clothing suitable for the weather of the season and tour location. We suggest you wear comfortable walking shoes or sneakers while on tour, and bring a light jacket or sweater for the motorcoach.
The cost of your tour package includes all gratuities for baggage handling at hotels and for meals included in the tour, unless otherwise specified. Gratuities to the individuals below are not included in the price of your tour. If you wish, such appreciation may be extended on an individual basis. Customary guidelines are:
From time to time, On Air Adventures customers may be photographed while on tour, and pictures may be posted in our publications, on our website and on social media. If you do not want your picture taken, please alert your Tour Director at the start of your trip.
Our professional team of tour experts takes pride in creating exciting On Air Adventures vacations. Special effort goes into preparing itineraries, choosing sightseeing stops, and providing deluxe motorcoaches and terrific drivers. From the moment you step onboard the coach to the moment you step off, we will do everything possible to make your trip a wonderful travel experience.
Our trips are run with you, the traveler, in mind. We ask that you please understand you will be traveling as a group, and personal requests may not be able to be accommodated. Please adhere to the schedule, as your promptness will be appreciated by your fellow travelers and is necessary for the smooth operation of your trip. All passengers must leave the motorcoach at meal and rest stops.
In the sole discretion of On Air Adventures, On Air Adventures may refuse transport to any passenger or may require any passenger to leave the tour if it is reasonably believed that the traveler:
In the event a passenger is removed, such passenger may be left at any city without any liability to On Air Adventures or its representatives. On Air Adventures shall not be required to refund any portion of the price paid by any passenger who is removed under the terms of this paragraph, nor shall On Air Adventures be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by the passenger. On Air Adventures shall be entitled to recover from the passenger any costs or expenses incurred by On Air Adventures or its representatives in the removal of the passenger or the exercise or enforcement of this clause.
Although every effort is made to operate trips as advertised, On Air Adventures reserves the right to vary itineraries and prices and to substitute hotels, events, or attractions of equal or better quality, if necessary.
On Air Adventures reserves the right to cancel or reschedule any tour departure for any reason, including insufficient demand or unforeseeable circumstances. If a tour is canceled prior to departure, On Air Adventures’ only responsibility will be to refund the amount received for the reservation.
Cancellations by travelers must be in writing and will be refunded according to the following schedule:
I understand that On Air Adventures LLC (“the Company”) does not own or operate buses, vehicles, hotels, restaurants, attractions, or any other suppliers used during this trip. All transportation, lodging, meals, and activities are provided by independent third-party vendors over whom the Company has no direct control.
I understand that travel involves inherent risks, including but not limited to:
I voluntarily assume all risks associated with participating in this trip.
In consideration for being permitted to participate, I hereby release, waive, and discharge On Air Adventures LLC, its owners, employees, contractors, agents, and representatives from any and all liability, claims, demands, actions, or causes of action arising out of:
This release applies to the fullest extent permitted by law.
I agree to indemnify, defend, and hold harmless the Company from any claims, damages, costs, or expenses (including attorney fees) arising from:
If I become ill or injured, I authorize the Company to:
I understand that I am responsible for all medical costs.
I understand that the Company is not responsible for:
I grant permission for the Company to use photos or videos taken during the trip for promotional purposes.
I agree to follow all instructions provided by:
Failure to comply may result in removal from the trip without refund.
On Air Adventures acts only as the agent for the passenger, and accepts no responsibility in whole or in part for any delays, cancellations, inconveniences, loss, damage or injury to person or property resulting from mechanical defect or failure of any nature, howsoever caused, or for any substitution of hotels or other event or attraction, as deemed necessary, for any reason such as acts of God, war, terrorism, strike, weather, traffic, or circumstances beyond the control of On Air Adventures. On Air Adventures reserves the right to make changes to itineraries with or without notice.
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